ℹ About City Phones
A Melbourne repair business that also sells refurbished and new iPhone and Samsung Galaxy handsets. Three locations — Melbourne CBD, St Kilda and Greensborough Plaza — with walk-in screen repairs advertised in under 30 minutes. It is a Samsung authorised repair centre.
Specialist
Trust Score Breakdown
Checked: 1 October 2026
Why this vendor is unrated. A Trustpilot listing exists for cityphones.com.au but carries no reviews at all. That is an absence of evidence, not a poor rating, and we do not treat an empty profile as a negative signal. Ratings shown on the seller’s own site come from an embedded widget rather than an independent platform, so they are not evidence under our methodology.
ProductReview.com.au
Not FoundScore components: 60% Review aggregate (Trustpilot 2× weighted) · 20% Refurb transparency · 20% Operations & legitimacy · Volume bonus (up to +10). Information only — not advice.
Vendor Policies
Warranty
Not published as a single headline term on the storefront; check per device before buying.
↩ Returns
Refer to the retailer’s published policy.
Grading System
No public cosmetic grading scale found. Stock is listed as refurbished or brand new.
Shipping
Online orders plus collection from three Melbourne stores.
Notable: Repair-first, retail second. The core business is screen and device repair, with refurbished handsets sold alongside it. That is a genuine strength on quality — the staff rebuilding the phones repair them daily — but it also means the catalogue is smaller and less consistently stocked than a dedicated refurbisher’s.
Legitimacy & Operations
ABN Status
Pending verification
Data Updated
1 October 2026
Information only — not advice. RefurbVerify trust scores are compiled from public review data and are provided for information purposes only. Policies listed are based on publicly available information and may change. Always verify current terms directly with the vendor before purchasing.
Some ratings reflect whole-platform scores — not just refurbished products.
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