OzMobiles

Top Rated 🏛 ABN Verified ✓ 📍 Sydney, NSW 📅 Est. 2013
90.6
/ 100 TrustScore
RefurbVerify Score
incl. +1 volume bonus

ℹ️ About OzMobiles

OzMobiles is one of Australia's leading certified refurbished smartphone and tablet retailers. Founded in 2013 and based in Sydney, they specialise in grade-certified Apple and Samsung devices sourced from carriers, corporations and trade-ins. Every device is professionally inspected, tested and reset before sale.

iPhones (iPhone 12 to 16)Samsung Galaxy S & A seriesiPads (all generations)MacBooks

📊 Trust Score Breakdown

Last verified: June 2026
Trustpilot
4.8(20K+ reviews)
ProductReview.com.au
4.5
Total review volume
20K+
📈 Volume bonus: 20K+ reviews ÷ 194K total × 10 pts+1 pts
Final TrustScore90.6 /100

Score components: 60% Review aggregate (Trustpilot 2× weighted) · 20% Refurb transparency · 20% Operations & legitimacy · Volume bonus (up to +10). Information only — not advice.

💬 What Customers Say

Verified review excerpts from Trustpilot and ProductReview.com.au customers.

Ordered an iPhone 14 Pro Grade A — it looks absolutely brand new. Arrived next day, packaging was great and battery health was 91%. Would buy from OzMobiles again in a heartbeat.
— Matt R. ★★★★★ May 2026
Fast dispatch, great condition phone. The grade descriptions are accurate — no nasty surprises. Much better than buying second-hand on Gumtree.
— Sarah K. ★★★★★ April 2026
Had a minor issue and their support team resolved it the same day. Replaced the unit without any hassle. 12-month warranty actually means something here.
— James T. ★★★★☆ March 2026

⚠ Excerpts are representative samples from public review platforms. RefurbVerify does not independently verify individual reviews.

📋 Vendor Policies

🛡 Warranty
12-month warranty on all certified refurbished devices. Covers all hardware defects and manufacturing faults. Warranty serviced in Australia.
↩ Returns
30-day money-back guarantee. No questions asked for change-of-mind returns. Device must be in original condition.
🏷 Grading System
Grade A (Like New — minimal signs of use, no scratches visible at arm's length), Grade B (Good — light surface marks, fully functional), Grade C (Acceptable — visible wear, fully functional). Battery health disclosed for all grades.
🚚 Shipping
Free express shipping Australia-wide via StarTrack. Estimated delivery 1–3 business days. Same-day dispatch for orders before 2pm AEST.
💡 Notable: One of Australia's highest-volume certified refurbishers. Transparent grade descriptions and battery health reporting.

🏛 Legitimacy & Operations

🇦🇺
AU Operations
Verified
🏢
ABN Status
Verified ✓
📍
Location
Sydney, NSW
📅
Est.
2013
📦
Category
Smartphones & Tablets
📋
Data Updated
2 July 2026
Information only — not advice. RefurbVerify trust scores are compiled from public review data and are provided for information purposes only. Policies listed are based on publicly available information and may change. Always verify current terms directly with the vendor before purchasing. Some ratings reflect whole-platform scores — not just refurbished products. See full disclaimer & terms.

Frequently asked questions about OzMobiles

Is OzMobiles legit and safe to buy from?

Based on RefurbVerify's independent assessment, OzMobiles holds a TrustScore of 90.6/100 (Excellent). This makes it one of the highest-scoring refurbished vendors RefurbVerify tracks in Australia. The score combines Bayesian-adjusted customer ratings with refurbishment transparency and operational legitimacy checks.

What do customer reviews say about OzMobiles?

OzMobiles is rated 4.8★ on Trustpilot and 4.5★ on ProductReview.com.au across approximately 20K+ reviews (data updated 2 July 2026). RefurbVerify adjusts both platforms' ratings for sample size before scoring.

How is OzMobiles's TrustScore calculated?

The RefurbVerify TrustScore weights a Bayesian-adjusted review aggregate at 60% (Trustpilot double-weighted, minimum 20 reviews), refurbishment transparency at 20%, and operations and legitimacy at 20%, plus a review-volume bonus of up to 10 points.

What should I check before buying a refurbished device from OzMobiles?

Confirm the grading scale used and whether it covers internal components, the disclosed battery health floor, who issues and services the warranty, and the return window. Under Australian Consumer Law you retain guarantee rights regardless of the seller's own warranty terms.