ℹ About Second Hand Phones
A Melbourne retailer selling pre-owned and refurbished phones, tablets and smartwatches online and from a shopfront in Brunswick. The catalogue is unusually deep on older Apple and Samsung generations — iPhone 7 through iPhone 17 series, Galaxy A, S and Note lines — alongside iPads, Apple Watch, Galaxy Watch and keypad handsets. It runs a companion trade-in site, sellyourmobile.com.au, for selling a device in.
Specialist
Trust Score Breakdown
Checked: 2 October 2026
Why this vendor is unrated. No Trustpilot or ProductReview listing was found for secondhandphones.com.au. A Trustpilot profile exists for second-handphones.com carrying thousands of reviews, but that is a different, overseas business — we do not transfer a score between domains. The seller directs customers to its Google Business Profile instead, and Google reviews are not a source we score from. Without independent review evidence the TrustScore stays pending.
ProductReview.com.au
Not FoundScore components: 60% Review aggregate (Trustpilot 2× weighted) · 20% Refurb transparency · 20% Operations & legitimacy · Volume bonus (up to +10). Information only — not advice.
Vendor Policies
Warranty
Published per product rather than as a single site-wide term. The seller states that devices approved for sale are backed by a warranty and that it will replace a device it cannot repair; check the applicable period on the product listing before buying.
↩ Returns
Published return policy covering warranty coverage and exclusions.
Grading System
No cosmetic letter-grade scale is published. Devices are listed as second hand or refurbished, with condition described on each product page. Every refurbished unit is put through a stated 72-point quality assurance inspection, then data-wiped, factory reset and cleaned.
Shipping
Ships Australia-wide; click and collect from the Brunswick store.
Notable: A published inspection process, but condition detail sits at product level. The 72-point check and the repair-or-replace warranty commitment are more than most independents put in writing. What is missing is a cosmetic grading scale — so two listings described as “refurbished” can arrive in visibly different condition. Read the individual listing, and confirm the warranty period in writing before you pay.
Legitimacy & Operations
ABN Status
Pending verification
Data Updated
2 October 2026
Information only — not advice. RefurbVerify trust scores are compiled from public review data and are provided for information purposes only. Policies listed are based on publicly available information and may change. Always verify current terms directly with the vendor before purchasing.
Some ratings reflect whole-platform scores — not just refurbished products.
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