ℹ About Trade.com.au
A Brisbane-based refurbished phone marketplace selling iPhone, Samsung Galaxy, Google Pixel, iPad and MacBook. Devices are sourced through customer trade-ins at its Brisbane CBD store and by mail-in, then inspected, graded and tested in house before listing. Listings are unit-specific, with battery health stated per device.
Marketplace
Trust Score Breakdown
Checked: 19 September 2026
Why this vendor is unrated. Trustpilot lists trade.com.au at 4.8 from 44 reviews — a domain match. The volume is low, so under our Bayesian weighting it would pull heavily toward the category average. Scoring is pending our own transparency and operations assessment.
ProductReview.com.au
Not FoundScore components: 60% Review aggregate (Trustpilot 2× weighted) · 20% Refurb transparency · 20% Operations & legitimacy · Volume bonus (up to +10). Information only — not advice.
Vendor Policies
Warranty
12 months, with free returns.
↩ Returns
Free returns; 12-month warranty covers hardware faults.
Grading System
Brand New, As New, Great and Good — the company states these describe cosmetic condition only, and that it does not sell faulty or untested devices. Individual listings also carry A/B/C grade labels and a stated battery percentage. See our
grade translator.
Shipping
Same-day dispatch typical; Click & Collect at the Brisbane CBD store.
Notable: Publishes an ABN and a NSW-style second-hand dealer licence number (4719222) alongside a street address at 303 Adelaide Street, Brisbane. Listing battery health per unit is unusually transparent for a marketplace.
Legitimacy & Operations
Data Updated
19 September 2026
Information only — not advice. RefurbVerify trust scores are compiled from public review data and are provided for information purposes only. Policies listed are based on publicly available information and may change. Always verify current terms directly with the vendor before purchasing.
Some ratings reflect whole-platform scores — not just refurbished products.
See full
disclaimer & terms.